Refund Policy

We value our relationship with you and want you to be happy with your purchase. Unless a signed agreement or accepted order states a different rule, this Policy applies to purchases made directly from Revenue Factory.

A Revenue Factory payment is eligible for a full refund when the purchaser submits the request within 24 hours after that payment is made. This includes an initial purchase and a subscription renewal payment. The request must identify the purchaser, account, offer, payment date, and requested action.

After 24 hours, subscription payments are not returned as cash. At the purchaser’s request, the subscription purchase value may instead be:

• used as a credit toward a future Revenue Factory offer; or
• transferred to another person or business as a gift.

A credit has no cash value and cannot be redeemed for cash. A gift recipient may need to meet the offer’s eligibility, onboarding, compliance, and service-area requirements. A credit or gift transfer does not include usage already consumed, taxes already remitted, chargeback fees, or third-party amounts that cannot be recovered.

Every Managed AI Team purchase is a three-month commitment unless the accepted order says otherwise. Founders Circle is billed at $297 per month for three months for the current term. Canceling after the 24-hour refund window stops the next renewal but does not cancel the current three-month commitment. Payments due for the current commitment remain due. Usage charges stay separate from the subscription.

Usage charges are separate from the subscription and pay for work actually performed or third-party resources consumed. Valid usage charges are not refundable after the work or usage occurs. If you believe a charge is duplicate, unauthorized, or measured incorrectly, contact Revenue Factory promptly so the activity can be reviewed and corrected when appropriate.

The current Managed AI Team offers have a $0 setup fee. If a future custom offer includes a setup fee, the accepted order must state whether that fee is refundable.

Subscriptions renew for another three-month term unless canceled before the next renewal date. Customers must cancel or update billing details before renewal. A cancellation is effective only when Revenue Factory confirms it or the account shows the subscription as canceled.

Stopping an AI Employee function, lowering a workload limit, or not using the service does not automatically cancel the subscription. If the customer cancels before renewal, the team remains available through the paid term unless the account is suspended for nonpayment, unlawful use, security risk, or another material breach.

If a signed agreement, checkout page, or accepted order gives a product, project, course, challenge, consulting service, or partner offer a different refund rule, that more specific rule controls. Nothing in this Policy makes a third-party partner responsible for refunding a payment collected by Revenue Factory, or makes Revenue Factory responsible for refunding a payment collected directly by a third party.

Founders Circle, standard, bonus, and promotional prices apply only to the offer and period stated. A later price reduction or promotion does not create a refund or price adjustment for an earlier purchase unless the promotion expressly says it does.

When a cash refund is due, Revenue Factory will issue it to the original payment method. Revenue Factory will initiate the refund within 14 calendar days after confirming the request. The bank, card network, wallet, or payment provider may need additional time to post it.

If an approved refund has not appeared, first check the payment account again. Then contact the card company, digital-wallet provider, or bank because posting time can vary. If the provider confirms that no refund is pending, email success@revenuefactory.com with the purchaser name, payment date, amount, and confirmation of the refund request.

Please contact Revenue Factory before starting a chargeback so the payment and service record can be reviewed. Fraudulent or improper chargebacks may lead to suspension, collection of amounts due, and recovery of allowed fees. This section does not limit a lawful payment-dispute right.

Ambassador commissions are not earned on a customer payment that is refunded, reversed, charged back, fraudulent, or unpaid. If a commission was already paid on that amount, Revenue Factory may deduct it from future commissions as allowed by the AI Ambassador Program Terms.

Email success@revenuefactory.com or submit the request through the Revenue Factory contact page.

Include the account name, purchaser email, payment date, offer, and requested action. Revenue Factory may verify identity and account authority before processing the request.

Email: success@revenuefactory.com

Phone: 786-706-8231

Mail: Fenixlabs.co Inc. dba Revenue Factory, 936 SW 1st Ave. #859, Miami, FL 33130